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| i-PD |
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| i-PD (Predictive Dialer Application) is a unique solution integrated with the AVAYA Mosaix System to manage the OutBound dialing of a call centre efficiently. |
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| Features : |
- Integrated with AVAYA Mosaix System.
- Automatic Call Distribution. (ACD)
- Interactive Voice Reponse (IVR)
- Flexible Call Disposition Codes.
- Time Based Call Reports
- Agent Based Call Reports
- Disposition Code Based Call Reports.
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| Status |
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Beta version is Ready.
Final version would be launching soon. |
If you wish to develop a similar kind of application please send us a QUICK QUOTE |
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